Instead of choosing a download folder you can try resetting the preference in about:config (see below).įirefox may have lost track of which folder to use for the download directory. Note: In cases where the 'Ask me where to save files' option has been selected, the problem may be related to the last-selected download folder. To choose a different download folder, go to ' Tools -> Options' and under 'General / Downloads' ('Main / Downloads' in Firefox 3.5), select 'Save files to' (if not already selected) and click the 'Browse' button ('Choose' button on Mac OS X). If downloads fail or if Firefox hangs downloading files it may be related to the download location for example, the download folder may contain a lot of images, may be corrupt or inaccessible or the folder may no longer exist. Choose a different download folderįirefox will automatically download files to a default location (e.g., to the Desktop or, depending on your operating system, to a special 'Downloads' folder) unless you've selected a different download folder or you've set Firefox to ask where to save every file.

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