Please remember it can take some time for your bank or credit card company to process and post the refund too. If approved, you’ll be automatically refunded on your original payment method. Office Home and Student 2021 is for students and families who want classic Office apps including Word, Excel, and PowerPoint for Windows 11 and Windows 10. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Unfortunately, we cannot accept returns on sale items or gift cards. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused, with tags, and in its original packaging.

Classic versions of Office apps include Word, Excel and PowerPoint. We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Microsoft Office Home and Student 2021 provides classic Office apps and email for families and students who want to install them on one Mac or Windows PC for use at home or school.

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